Easy Animal Ltd in Stone, England Closed now

Reviews about Easy Animal Ltd

• ★ ★ ★ ★ ★

  2018-03-26, by Colin Davey
  excellent service received from this company,placed an order for a dog ramp and it was delivered less than 24hrs later. the quality of product is also excellent and makes it so much easier for our 13yr old lab.getting in and out of our car. the ramp is light but sturdy@compact,folds up to fit behind seat. pooch thanks you. would recommend to others.
• ★ ☆ ☆ ☆ ☆

  2017-05-25, by Dan Newcombe
  READ BEFORE ORDERING! (Short version) Be aware that Easy Animal / Dog Run Panels (also their company) show stock as "in stock" even if they do not have the item in stock. (Long version) I made an order on 11/08/16, all items were shown as "in stock" on the website and I received an order confirmation. On the 16/08/16 I contacted Easy Animal / Dog Run Panels to ask for a tracking number as I have issues with couriers delivering to my property. Only at this point did they inform me that the items were not in stock and I had to wait 3 weeks. This is their response: "this was caused by a boarding kennel that called in and took our full stock of this line. This was only highlighted to me this morning by our warehouse and I emailed you as soon as I was aware of the situation." I cannot believe a company has no shame in admitting that the item that I have purchased had been ordered since, in a large quantity, and they have sold the goods I had ordered. The items are still showing as "in stock" so do not trust their customer services team or their website for accurate information. Only order from this company if you are prepared to wait 3 weeks.